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Capital Confirmation, Inc. is one of Tennessee's fastest growing companies. Their online confirmation solution, Confirmation.com provides electronic audit confirmations to the majority of Top 10 banks and 6,500 accounting firms in the U.S. and 51 other countries. bok's elearning division developed the self-paced custom online training for customer support. The users get high quality interactive just-in-time training and the company saves on travel and support personnel. Brian Fox, Founder and Chief Marketing Officer, estimated the combined savings for support as 84-93% over conventional methods.
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Broad definition of the field of using technology to deliver learning and training programs. Took awhile for the right term to come about, circa 1995 it was all called "Internet based Training", then "Web-based Training" then "Online Learning" and finally e-learning, adopting the in vogue use of "e-" during the dot com boom. Since elearning is so pervasive today and a part of all forms of learning, that there is really no longer any need for the e. |
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| We welcome your feedback regarding the newsletter. |
| Feel free to send suggestions on information you would like to see included in future issues. |
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1st Quarter 2010 Newsletter
tidbytes is a bok publication to inform you of technology trends that have a positive impact on your business. This issue is packed with informative articles and insights that we hope you find useful.
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| What You Should Know Before Upgrading to Windows 7 |
Although Windows 7 has been out for over three months, many businesses still aren't sure if upgrading to the new operating system is a smart move. Wired.com's Brian X. Chen outlines some key factors you should consider when making the decision to move up. |
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Still not sure? Please feel free to email us for additional information on upgrading to Windows 7. |
| Is Your Website Mobile Ready? |
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With the surge of smart phones hitting the market, it's more important than ever to make sure your website looks readable on handheld devices. Renee Oricchio of Inc. magazine offers some insight into the steps required to prepare your site for the mobile platform. Read Article. |
To learn more about developing a mobile ready website, please email us for further information. |
| Training's Role in Achieving High Performance |
A white paper by Gary Lear along with his new book The Seven Elements of High Performance sheds some new light on organizational development and employee retention. Gary's years of research shows that the human side of business is what counts the most.
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- How do you get employees engaged?
- How do you get employees to see their work as meaningful?
- How do you get them to look forward to coming to work, and have pride in their work and company?
It's about building trust and personal responsibility. That means sharing information about the company, its brand, and products and services. High performance starts with hiring. A well
designed onboarding process is essential for new employees and starts even before the first day. The company's brand begins with the website and continues with the training sessions,
elearning programs, and interfacing with supervisors, managers, and fellow workers. Access Gary's white paper here.
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